I’m a small business owner and a Microsoft Outlook user. I use Outlook to schedule appointments and tasks, manage projects, and store contact information. Over the years I’ve discovered some simple tips and tricks that make Outlook work better for my small business.

I’ve combined the principles of Steven Covey’s 7 Habits of Highly Effective People, David Allen’s Getting Things Done, and other popular books, into a small-business management strategy that really works for me. Knowing the principles is important, but equally important is figuring out how to implement them consistently using a sytem that you trust (like Outlook, ACT, Goldmine, Palm Desktop, etc.)

The short video tutorial below covers some very basic email tips. I’ll be posting more quick, bite-size, productivity videos soon.

Thanks for reading! Love it, hate it, have a better idea? I’d love to hear your comments!